Terms & Conditions
For the purpose of these Terms of Use, wherever the context so requires “you” or “user” shall mean any natural or legal person who has agreed to become a buyer on the Website and ordering the goods and services available on the Website by providing registration data while registering on the Website. The site also providing its services without registration does not absolve you of this contractual relationship. The term “Lukwhatifound” or “we” or “us” shall mean the Company. The headings of each Section in this Agreement are only for the purpose of organizing the various provisions under this Agreement in an orderly manner. These headings shall not be used by either party to interpret the provisions contained with them in any manner. Further, the headings have no legal or contractual value.
The use of this Website by you is solely governed by this policy and any policy so mentioned by terms of reference. Moving past home page or using any of the services shall be taken to mean that you have read and agreed to be bound by all of the policies. You will be subject to the rules, guidelines, policies, terms, and conditions applicable to any service that is provided by this site, and they shall be deemed to be incorporated into these Terms of Use and shall be considered as part and parcel of these Terms of Use.
We hold the sole right to modify the terms of service without prior permission from you or informing you. The relationship creates a duty on you to periodically check the terms and stay updated on its requirements. If you continue to use the website following such a change, it is deemed as consent by you to the amended policies. As long as you comply with these Terms of Use, we grant you a personal, non-exclusive, non-transferable, limited privilege to enter and use the Website.
ACCESSING, BROWSING OR OTHERWISE USING THE SITE INDICATES YOUR AGREEMENT TO ALL THE TERMS AND CONDITIONS UNDER THESE TERMS OF USE, SO PLEASE READ THE TERMS OF USE CAREFULLY BEFORE PROCEEDING. By impliedly or expressly accepting these Terms of Use, you also accept and agree to be bound by LukwhatIfound Policies (including but not limited to Privacy Policy, Return and Shipping Policy; available at www.LukwhatIfound..com) as amended from time to time.
- Orders once confirmed, cannot be cancelled/amended.
- Products purchased during sale period / discounts are not eligible for return or exchange.
- Products purchased prior to sale cannot be exchanged during sale period.
- No refunds are entertained if the customer has provided a wrong or incomplete shipping address.
- No refunds are entertained if there are 3 failed delivery attempts by our shipping agency and/or if the package is refused by the recipient.
- Please ensure that the delivery received is in good condition and has not been tampered with, before you sign off acceptance.
- In case of a damaged package, please retain the original packaging (along with invoices, labels etc.) until our team reviews it. Additionally, please ensure to write “Received Damaged “on the delivery receipt when accepting and signing off with the courier partner.
- Our goal is to deliver your ordered product within 7 to 15 business days but based on the transportation, our delivery partners, weather conditions and et cetera, at times your delivery can be delayed by a maximum of 30 days.
- After placing your order, if a product goes out of stock, we will try to get it restocked and delivered within the next 30 days or else you will receive a full refund on your order.